Please reach us at info@medicalmilemassage.com if you cannot find an answer to your question.
Our practitioners and staff have extensive cleaning and hygiene protocols in place to ensure the health and safety of our guests. We ask that you respect others by utilizing hand sanitizer and face masks when appropriate.
If you or someone in your household is sick or you have been exposed to someone outside your family who is ill or showing symptoms of COVID-19, stay home. Kindly give 24-hours notice when canceling.
All clients are required to read and sign the Covid-19 Informed Consent to Treat form found at the bottom of this page prior to their session.
Yes! We have handicap access. Simply call in in advance or ring the doorbell at the side door.
Yes, we can accommodate your sensitivities. Please advise your therapist when making your appointment for any special needs.
It would be best if you undressed to your level of comfort. For a full-body massage, most get completely undressed. However, if you will be more comfortable during the session leaving your underwear on, that is fine. The therapist will work around the clothes you left on as best as they can. If removing all your clothes makes you too nervous and unable to relax, you cannot get the optimal benefit from the session. Your massage therapist will step out of the room to give you privacy to undress and get comfortable on the table.
There are a few conditions that would prevent you from enjoying massage. You should not book a massage if you have a fever, cold/flu, virus, or contagious skin infection.
There are many other conditions in which your therapist may need to adapt their techniques (i.e., arthritis or osteoporosis) or avoid an area completely (i.e., cuts or burns). It is a good idea to get approval from your physician for some conditions before you receive a massage (cancer, certain heart conditions, pregnancy). But it’s always better to be cautious.
Your therapist can advise you about your specific needs.
Missed appointments or those canceled with less than 24-hours notice fee is $25.00 ($50 fee for couples massage). Kindly give 24-hours notice if you need to reschedule your appointment so that that hour may be made available to others.
Tips are never expected but always appreciated. If you have received exceptional service and would like to show your appreciation to the therapist, the average tip ranges between 10-25%
Please download, read, and sign consent and bring it to your session.
Send a gift card to friends and family or buy it now for your future use.
